Terms of Service
Terms of Service
Welcome to Auremessa. These Terms of Service govern your access to and use of our website, products, services, and purchases made through Auremessa.
By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service together with any additional policies referenced on our website, including our Privacy Notice, Shipping Policy, and Refund Policy.
Auremessa is operated by Sichuan Nanjiagou Technology Co., Ltd.
Legal Entity: Sichuan Nanjiagou Technology Co., Ltd.
Registered Address: No. 75, Dongfeng West Road, Shaping Town, Ebian Yi Autonomous County, Leshan City, Sichuan Province, China
Email: service@Auremessa.com
1. Intellectual Property & Content
Unless otherwise stated, the content displayed on the Auremessa website—including product photography, graphics, logos, page layouts, written content, branding elements, illustrations, and other original materials—is owned by, licensed to, or used by Auremessa and its operators.
You may access and use our website for personal, non-commercial shopping purposes.
- Personal Use: You may view and share links to our website or products for personal purposes.
- Customer Content: If you voluntarily tag Auremessa or share content featuring products purchased from us, you retain ownership of your content unless you separately grant us permission to use it.
- Prohibited Use: You may not reproduce, copy, republish, distribute, commercially exploit, impersonate, or misuse our original content, branding, or website materials without appropriate authorization.
Nothing in these Terms transfers ownership of Auremessa intellectual property to you.
2. Accuracy of Information
We make reasonable efforts to provide accurate product descriptions, specifications, pricing, availability information, and imagery.
However, occasional errors, omissions, or differences may occur.
- Product Appearance: Colors and visual details may vary slightly depending on lighting, photography, screen settings, device displays, manufacturing batches, or other factors.
- Specifications: Product dimensions, materials, functions, included accessories, or other characteristics may vary where clearly disclosed on the relevant product page.
- Errors & Corrections: We reserve the right to correct typographical errors, inaccurate information, pricing mistakes, or availability information at any time.
If a material error affects an order that has already been placed, we may contact you to provide additional information or an appropriate resolution.
3. Product Use
Auremessa offers a range of outdoor, sports, fitness, camping, travel, and active-lifestyle products.
You are responsible for reviewing product information and determining whether a product is appropriate for your intended use.
Products should be used:
- According to any available instructions
- For their intended purpose
- With reasonable care
- In a manner appropriate to the activity and environment
Outdoor and fitness activities may involve inherent risks. Use appropriate judgment, protective equipment, supervision, and safety precautions where relevant.
Auremessa does not represent that every product is suitable for every person, activity, environment, or condition.
4. Account Security
You may have the option to create an account to help manage orders or provide a more convenient shopping experience.
If you create an account:
- You are responsible for maintaining the confidentiality of your login information.
- You are responsible for activity occurring through your account where permitted by applicable law.
- You should provide accurate and current information.
- You should contact us promptly if you believe your account has been accessed without authorization.
For assistance, contact:
5. Orders & Acceptance
Submitting an order does not necessarily mean that the order has been accepted.
We may need to verify information, payment authorization, product availability, shipping eligibility, or other order details before fulfillment.
We reserve the right, where reasonably necessary, to refuse or cancel an order for reasons including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Payment authorization issues
- Shipping restrictions
- Obvious website or system errors
- Unusual or unauthorized purchasing activity
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued for the cancelled portion.
6. Pricing & Payments
Product prices and promotions displayed on Auremessa may change from time to time.
- Pricing Changes: Prices, discounts, promotions, and product availability may be updated without prior notice. Changes do not normally affect previously completed purchases except where an obvious error requires correction.
- Currency: Prices will be displayed in the currency shown on the website or checkout page.
- Payment Processing: Payments may be processed through third-party payment processors and ecommerce payment services.
- Taxes & Charges: Applicable taxes, shipping charges, duties, or other fees may be calculated or displayed during checkout depending on destination and applicable requirements.
Payment information may be handled directly by payment service providers according to their own security and privacy practices.
7. Shipping & Delivery
Processing times, shipping methods, delivery estimates, tracking availability, geographic restrictions, and other delivery information are described in our Shipping Policy.
Delivery estimates are provided for reference and may be affected by:
- Carrier operations
- Customs processing
- Weather
- Holidays
- Transportation disruptions
- Incorrect delivery information
- Other circumstances outside our reasonable control
Customers are responsible for providing accurate shipping information at checkout.
Once an order has entered fulfillment or has been dispatched, changes to the delivery address may not be possible.
8. Returns & Refunds
Returns, exchanges, damaged products, refunds, and other post-purchase matters are governed by our Refund Policy.
Customers should contact us before returning an item so that we can review the request and provide appropriate instructions where applicable.
Please contact:
for assistance with eligible return or refund requests.
9. Prohibited Conduct
You agree not to misuse Auremessa or interfere with the operation or security of our website.
Prohibited activities include:
- Attempting unauthorized access to accounts, systems, or data
- Introducing malicious software or harmful code
- Using automated tools to excessively scrape or disrupt the website
- Submitting fraudulent orders or payment information
- Posting deceptive or fraudulent reviews
- Impersonating another individual or organization
- Violating intellectual property rights
- Using the website for unlawful purposes
- Interfering with the proper operation of the store
We reserve the right to restrict access, cancel orders, or take other reasonable action in response to suspected abuse, fraud, security threats, or violations of these Terms.
10. Third-Party Services & Links
Auremessa may use or link to third-party services such as:
- Payment processors
- Shipping providers
- Analytics services
- Social media platforms
- Ecommerce technology providers
- Other external websites or services
We do not control every aspect of third-party services.
Your interaction with third-party platforms may also be governed by their own terms, policies, and privacy practices.
11. Disclaimer of Warranties
To the extent permitted by applicable law, our website and services are provided on an “as available” basis.
We make reasonable efforts to operate Auremessa reliably and accurately, but we cannot guarantee that:
- The website will always operate without interruption
- Every error will be corrected immediately
- Every product will meet every individual preference or intended use
- Online services will always be completely free from technical issues
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
12. Limitation of Liability
To the extent permitted by applicable law, Auremessa and Sichuan Nanjiagou Technology Co., Ltd. will not be responsible for indirect, incidental, consequential, or special losses arising from use of the website or products where such liability may lawfully be limited.
This may include losses resulting from:
- Improper product use
- Failure to follow instructions
- Unauthorized product modification
- Accidents or misuse
- Service interruptions
- Third-party carrier delays
- Circumstances outside our reasonable control
Nothing in these Terms is intended to exclude or limit liability where such limitation is prohibited by applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses resulting from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.
This provision does not limit any statutory consumer rights available to you.
14. Governing Law & Consumer Rights
These Terms will be interpreted in accordance with applicable laws and regulations relevant to the transaction and the operation of Sichuan Nanjiagou Technology Co., Ltd.
Nothing in these Terms is intended to remove mandatory consumer protection rights that may apply to customers based on their place of residence.
Where possible, we encourage customers to contact us first so that disputes can be addressed through good-faith communication.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in:
- Our services
- Store operations
- Business practices
- Technology
- Applicable laws or regulations
The latest version will be posted on this page.
Your continued use of the website following an update will be subject to the updated Terms where permitted by applicable law.
Contact Us
If you have questions regarding these Terms of Service, please contact us:
Email: service@Auremessa.com
Auremessa is operated by Sichuan Nanjiagou Technology Co., Ltd.
Legal Entity: Sichuan Nanjiagou Technology Co., Ltd.
Registered Address: No. 75, Dongfeng West Road, Shaping Town, Ebian Yi Autonomous County, Leshan City, Sichuan Province, China
Email: service@Auremessa.com
Auremessa — Made to Move. Ready to Explore.